Party Supply Rental Policy:  (see COSTUME rental policy below also)

1. Reservations should be made in advance to ensure availability. Reserve your equipment as early as possible. Rental reservations must be paid for in advance.
2. A deposit is required on some items. This must be cash or blank charge card voucher and is not refunded until completion of rental,
3. A non-refundable damage waiver of 10% is required on all rentals. This any accidental damage to rental items and covers cast of cleaning and sanitizing.
4. Rates and policies are subject to change without notice.
5. Rates are based upon customer pick up & return to store.
6. Delivery charges & terms are quoted on request.
7. Charges are made for cleaning or damage not covered by damage waiver.
8. Time on party items: Friday anytime to Monday (before closing). Or up to 48 hours.
9. Overtime charges are based on 25% of the rate for each additional day.
10. Rental rate does not include sales tax or damage waiver charge.
11. Cancellation policy — for reservations cancelled 48 hours prior to rental period, a 25% service charge will be deducted from refund. Cancellations within 48 hours of rental period will result in a 50% refund.
12. All rentals and rental reservations are final. If the rental item leaves the store it is a full rental.
13. We sell time, your prompt return of equipment will save you money.
14. Replacement cost will be assessed to the customer, for any lost equipment. No credit for linens returned unused. All linens will be inspected upon return. Do not place damp linens in sealed plastic bags.
15. Equipment can be set up with prior arrangement. Set-up charges in addition to rental fees will be applied. All equipment must be stacked and ready for pickup when driver arrives, or a labor charge will be assessed. Equipment is to be returned clean. There will be a cleaning charge if equipment is returned dirty.
16. All dishes, glasses, chafers should be returned like we did not realize they were used.